Certified Information Systems Auditor 2025 – 400 Free Practice Questions to Pass the Exam

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What is the importance of establishing KPIs in IT audit?

To improve employee relations

To evaluate the financial performance of the organization

To measure the performance and effectiveness of IT processes

Establishing Key Performance Indicators (KPIs) in an IT audit is crucial for several reasons, particularly in measuring the performance and effectiveness of IT processes. KPIs serve as quantifiable metrics that allow auditors to assess various aspects of IT operations accurately and objectively. By identifying specific KPIs relevant to IT systems, such as system uptime, incident response time, or compliance rates, auditors can monitor and evaluate whether IT processes are meeting the organization's goals and standards.

This performance measurement ensures that IT resources are utilized efficiently and effectively, aligning with the overall objectives of the organization. It also helps in identifying areas that require improvement, thereby informing decision-making processes and strategic planning. By focusing on the effectiveness of IT processes, organizations can enhance their service delivery, mitigate risks, and ultimately ensure that their IT infrastructure supports their business needs adequately.

While the other options may touch on important aspects of an organization, such as employee relations or financial performance, they do not address the specific role of KPIs in evaluating the quality and effectiveness of IT processes, which is the primary focus of IT auditing.

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To dictate audit schedules

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